Shipping Policy
Thank You for Shopping at Portify!
Please review our Shipping Policy terms and conditions below.
Shipment Processing Time
We ship directly from multiple warehouses as soon as your order is processed. During high order volumes, shipments may be delayed by a few days. If significant delays occur, we will notify you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout:
- US: 5-10 Business Days
- Worldwide: Up to 20 Business Days
Customs, Duties, and Taxes
Portify is not responsible for customs duties and taxes. All fees incurred during or after shipping are the customer's responsibility. If a package is returned due to unpaid fees, we will refund the item cost but retain shipping charges.
Important Notes
- Damage claims must be submitted within 5 business days to be eligible for replacement or refund.
- Please inspect all items thoroughly before use.
We appreciate your understanding! If you have any questions, feel free to reach out.